Changing the Cell Phone Number Associated with Your Account

To update or change your cell phone number:

If you are a current provider or care team member and still have access to Spruce, please message Support in-app through your Spruce Support channel.

If you are a patient or a provider who does not have access to Spruce, please send an email to

Once you email Support, we'll ask you to verify your identity for security purposes. This may include sending us a picture of your face with your photo ID (driver's license, passport, or government-issued ID) and verifying a code that we'll send to the cell phone number you want updated. 

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