Changing Your Outbound Number
If you have multiple Spruce phone numbers, you may want to control the "from number" when you send outbound SMS text messages. Spruce allows you to select the outbound number you text from every time you send a text message. Here are the steps to change your outbound number:
- Select a patient's standard conversation (there is no lock icon on a standard conversation).
- Select the Horizontal Lines Icon from the bottom of the compose bar to access the Message Delivery Method settings.
- The default "from number" will be displayed. Select Change to change this number.
Changing your outbound number from the web:
Changing your outbound number from the mobile app: