Poly VoIP Phones: Headset recommendations

Headset recommendations

Spruce does not sell any headsets at this time. We have a recommendation for a headset and connector cords. Please note that we do not provide support for the headsets. Users should contact the seller on Amazon if they run into any issues with the headsets.

Wired Headset

Poly VVX 250 (corded phone) we recommend Plantronics Encore Pro HW510 that connects with the RJ9 QD Cable Plantronics 27190-01

Poly D230 (cordless phone) we recommend Plantronics Encore Pro HW510 that connects with the 2.5mm QD Cable Plantronics

Wireless Headset

Poly VVX 250 (corded phone) we recommend Plantronics CS540 that connects with the Electronic Hook Switch cable Plantronics APP-51

The settings below enable the CS540 headset call button to pick up (connect) and hang up (disconnect) calls.

CS540 Settings for Poly VVX 250 phone with Obihai software

Home > Preferences >
- Preferred Headset Device: RJ9 Headset
- Electronic Hook Switch: Plantronics

CS540 Settings for Poly VVX 250 phone with UC software

Home > 4 Settings > 1 Basic > 1 Preferences > 3 Headset >
- 1 Headset Memory > 2 Enabled
- 2 Hookswitch Mode > 3 Poly EHS (default)
- 3 Echo Cancellation > 1 Disabled (default)