Attaching Files to Spruce Messages

To attach files to your message in a Standard or Secure conversation, you can simply drag and drop the file into the compose bar and it will upload. You can also browse for your desired file by pressing the '+' icon as described below.  

Drag and Drop from Spruce Health on Vimeo.

On the Web

  1. Open or start a new Standard Conversation or Secure Conversation
  2. Press, the '+' icon beneath the 'Type a message...' prompt   
  3. Select your desired type of attachment from the menu (PDF, Picture, Video)
  4. Choose the file you’d like to send and compose your message
  5. Press the send button to deliver your message  

On Mobile

Sending attachments is also available on iOS and Android.

  1. Open or start a new Standard Conversation or Secure Conversation
  2. Press, the desired icon beneath the 'Type a message...' prompt (either the file icon for PDFs, or the camera icon for pictures and videos)
  3. Choose the file you’d like to send and compose your message
  4. Press the send button to deliver your message  

What files types can I send?

The following files can be sent as message attachments in Spruce: PDF, JPEG, PNG, MP3, MP4

Please note: If a video is sent via SMS, email, or fax, the recipient will receive a link to view the video.

Saving and Printing PDFs

On the Web

  1. Press View File
  2. The PDF will open in a new window
  3. From your browser’s menu, select "File > Save As"  to save the file or "File > Print" to print the file

On Mobile

  1. Tap on the PDF to open it
  2. Tap on the share button in the upper right
  3. Select where you would like to send the PDF from your phone’s menu

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