Setting Up Your Spruce Profiles – Spruce Health

What Is Your Spruce Organization Profile?

Your Spruce Organization Profile is your clinic’s public page on Spruce, where patients and providers can learn about your practice. Any patient joining your clinic, or any provider you send your Spruce Link to, will see your profile, so it is important to ensure the information on it is accurate and relevant. You can add details such as physical location, specialty, offerings, and more.

How to Edit Your Spruce Organization Profile

Navigate to Settings.
Select Organization Profile.
Select Edit Profile.
Customize your organization profile by adding or updating the following fields: profile picture, practice name, about section (to describe your clinic), supported offerings (such as Digital Payments or Virtual Visits), and location. You can also add a custom section by selecting the Add New Section button at the bottom.
Select Save to apply your changes.

Photos work best if 500x500 pixels, max 800x800 pixels, and in JPG or PNG format.

To share your Spruce organization profile link:

Using Spruce on a desktop computer, navigate to Settings > Organization Profile.
Click the Copy button to the right of your profile link.
You can now paste the link to share with patients any way you’d like. For example, you can text your patients the link, and once they click on it, they'll see your Spruce Profile.

See here for more information on inviting patients to Spruce.

What Patients See When Viewing Your Spruce Organization Profile

When patients click on your Spruce Link to join your practice, they'll see your Spruce Profile and all the information you've entered into it. Below is an example of what that experience looks like for them.

Patient View of Spruce before and after connecting to a clinic

Spruce Personal Profile

What Is Your Spruce Personal Profile?

Think of your Spruce Organization Profile as the landing page for your clinic as a whole, whereas the Personal Profile section is personal to you as an individual. This is especially relevant when you have teammates on Spruce, as your profile helps your teammates get more insight into who you are and what you do!

Teammates in your organization and contacts using the Spruce app can see your display name and profile picture. This includes patients who use Spruce when you send them secure messages or video calls. All other profile details, including first and last name, your about section, and any custom sections you add, are only visible to your teammates.

How to Edit Your Personal Profile

Navigate to Settings.
Select Personal Profile.
Select Edit Profile.
Customize your personal profile by adding or updating the following fields: profile picture, first and last name, display name, and about me section (to describe yourself to your teammates). You can also add a custom section by selecting the Add New Section button at the bottom.
Select Save to apply your changes.

Photos work best if 500 x 500, max 800 x 800 and a jpeg or png

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