Getting Started
- Logging Into the Spruce Desktop App With Your Browser Session
- Setting Up e911 Emergency Address for Spruce Phone Numbers
- Two-Factor Authentication in Spruce
- Getting Started on Spruce
- Accessing the Spruce Apps
- Creating and Transferring Phone Numbers on Spruce
General Topics
- What's New on Spruce
- iOS 26 Update
- Spruce CSV Data Export
- Activity Reminders
- Recommended Minimum System Requirements
- Updated Conversations
Phone / Fax
- How to Select the Right VoIP Hardware
- International Calls on Spruce
- My Call Settings
- Troubleshooting Mobile Phone Calls
- Mobile Phone Calls
- Troubleshooting Web & Desktop Softphones
Automation
- Auto-Replies
- Auto-Tagging and Auto-Assignment
- Auto-Welcome Messages
- Keragon Integration
- Saved Messages
- Scheduled Messages
Team Collaboration
- Growing and Managing Your Team
- Ownership and Management of Numbers and Spruce Links
- Internal Team Communication
- Spruce for Virtual Assistants
- Notes Feature
- Privacy and Organization Using Spruce
Inbox Management
- Viewing and Typing Indicators
- Filtering and Sorting Conversations
- Using Tags
- Archiving
- Starring Conversations
- Marking Conversations as Unread
Managing Your Contacts
Messaging
Plans and Billing
Integrations
Troubleshooting
- Updating your Account Phone Number & Email
- Spruce Support
- Password Reset
- How to "hard refresh" Spruce in your browser
- Troubleshooting Video Calls
- Troubleshooting Spruce notifications on Android