Automation
- Auto-Replies
- Auto-Tagging and Auto-Assignment
- Auto-Welcome Messages
- Saved Messages
- Scheduled Messages
- Spruce <> Keragon Partnership
General Topics
- Spruce CSV Data Export
- Activity Reminders
- Recommended Minimum System Requirements
- Spruce Referral Program
- Cancel or Update Your Subscription
- What's New on Spruce
Getting Started
- Setting Up e911 Emergency Address for Spruce Phone Numbers
- Two-Factor Authentication in Spruce
- Getting Started on Spruce
- Accessing the Spruce Apps
- Creating and Transferring Phone Numbers on Spruce
- Navigating the Spruce App
Inbox Management
- Viewing and Typing Indicators
- Filtering and Sorting Conversations
- Using Tags
- Archiving
- Starring Conversations
- Marking Conversations as Unread
Integrations
Managing Your Contacts
Messaging
Phone / Fax
- Call Recording
- VoIP Desk Phone: Yealink T44W
- Saved Ring Lists (Ring Groups)
- Greetings & Prompts
- Call Flows Best Practices
- Call Flows
Team Collaboration
- Growing and Managing Your Team
- Ownership and Management of Numbers and Spruce Links
- Internal Team Communication
- Using Spruce with a Virtual Assistant
- Notes Feature
- Privacy and Organization Using Spruce
Troubleshooting
- Updating your Account Phone Number & Email
- Spruce Support
- Password Reset
- How to "hard refresh" Spruce in your browser
- Troubleshooting Video Calls
- Troubleshooting Spruce notifications on Android