Password Reset

If you forget your Spruce password, you can reset it by clicking here. 

The website will guide you through each of the steps you'll need to complete. Here also is a detailed review of the steps to reset your password:

1. Go to https://app.sprucehealth.com/forgot-password
2. Enter the email address you use to log into Spruce and click Send Email.
3. Check your email account. Within 15 minutes, you should receive a password reset email:
   
4. Click the link in the email that says Reset Password.
5. For security reasons, we will verify it's really you by sending a verification code to the mobile phone number associated with your Spruce account. Click Send Verification Code to receive it:
   
6. Check your text messages for a 6-digit verification code from Spruce. If you do not receive a verification code after 5 minutes, see our troubleshooting tips for help.
7. Enter the 6-digit verification code and click Verify:
8. Finally, enter a new password and click Change Password:
   
9. You are done! The website will give you a link to go to the Spruce home page.

Please note, when you reset your password:

1. You will be logged out automatically on all devices
2. The system will also send two-factor authorization (2FA) codes to you through SMS text when you log in on any device after the password reset
3. Notifications will be turned off (besides calls) until you log in on your device again