Desk Phones

Learn how to use a desk phone with Spruce

You can eliminate your phone bill with Spruce by powering desk phones through our phone system. All voicemails will be captured in the Spruce app for you to listen to and easily loop in other members of the team. All calls you make from the desk phone will automatically be logged (not recorded) in the appropriate patient conversation, giving your team context for who called which patient when. 

Here's what you will need to power your desk phones with Spruce:

  1. VoIP enabled device(s)
  2. A wired internet connection

Purchasing VoIP phones

You can purchase Polycom VVX VoIP phones directly from Spruce. Purchasing directly from us enables us to remotely configure the phones and provide support for them. We will configure and ship the phones to you so that all you have to do is plug them into the internet! If you are interested in this, feel free to email us at sales@sprucehealth.com.

Please see these links for relevant information about the Polycom phones we support:

Using existing VoIP phones

Spruce supports only two VoIP phone series: The Obihai 1000 series (1032 and 1062) and the Polycom VVX series (250, 350 and 450). If these are your existing phones, great! If not, you can purchase phones through Spruce. 

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