Learn how to use a desk phone with Spruce
You can eliminate your phone bill with Spruce by powering desk phones through our phone system. All voicemails will be captured in the Spruce app for you to listen to and easily loop in other members of the team. All calls you make from the desk phone will automatically be logged (not recorded) in the appropriate patient conversation, giving your team context for who called which patient when. Here's a quick overview of the additional benefits of the Spruce phone system.
Here's what you will need to power your desk phones with Spruce:
- VoIP enabled device(s)
- An internet connection
Using existing VoIP phones
Spruce supports only two VoIP phone models: the Obihai 1032 and1062. If these are your existing phones, great! If not, you can purchase these phones through Spruce.
Purchasing VoIP phones
You can purchase Obihai VoIP phones directly from Spruce. Purchasing directly from us enables us to remotely configure the phones and provide support for them. We will configure and ship the phones to you so that all you have to do is plug them into the internet! If you are interested in this, feel free to email us at firstname.lastname@example.org.
Please see these links for relevant information about the Obihai phones we support: