Keragon is an AI-powered HIPAA compliant automation platform. It allows you to securely connect Spruce with the other tools your practice already uses like EHRs, CRMs, intake forms, billing systems, scheduling platforms, and more.
With Keragon, you can build no-code automated workflows where events in one system instantly trigger actions in another. This saves time, reduces manual data entry, and improves team coordination, all while staying fully HIPAA-compliant.
Great for: practices looking to streamline operations, centralize communication, reduce administrative work, and keep data synced across systems.
IN THIS ARTICLE
- Integration Capabilities: Triggers & Actions
- Setting Up
- Common Use Cases
- Security & Compliance
- Resources
- Frequently Asked Questions
Integration Capabilities: Triggers & Actions
Keragon provides both triggers (things that start a workflow) and actions (things the workflow performs) for Spruce. Depending on how your workflow is configured, you can pull data from Spruce (triggers) or Push data to Spruce (actions). Most workflows run in real time, but Keragon can also execute scheduled workflows (e.g., weekly reports).
Spruce Triggers
Keragon currently exposes one general webhook trigger for Spruce. This single trigger can detect any event Spruce sends.
Spruce Actions
Use these to push data into Spruce:
Messaging Actions
- Send Message
- Send Secure Message
- Send SMS
- Send Email
- Create Note
Contact Management
- Get Contacts
- Get Contact
- Search Contacts
- Get Contact Fields
- Create Contact
- Update Contact
- Create Contact Tag
- Get Contact Tags
- Remove All Contact Tags
Conversation Actions
- Get Conversations
- Get Conversation
- Get Conversation Items
- Get Contact Conversations
- Update Conversation
- Delete Conversation Item
Media & File Actions
- Upload Media
Internal Utilities
- Get Internal Endpoints
If you need to add any additional actions from the Spruce Health API, please submit a request directly to Keragon Support, via your Keragon dashboard.
Setting Up
Requirements
- An active Keragon account
- A Spruce account on the Communicator Plan
- API access enabled in Spruce
Step 1: Log in or sign up to Keragon
You can sign up for a 14-days free trial or log in to your Keragon account.
Step 2: Enable API Access in Spruce
- Ensure you are on the Communicator Plan.
- Contact Spruce Support to enable API access.
-
Confirm you have admin permissions and can access:
Settings → Integrations & API on the Spruce web dashboard.
Step 3: Generate Your API Token
- Navigate to Settings → Integrations & API.
- Click Create Token.
- Copy the generated API token.
Step 4: Authenticate Spruce in Keragon
- Log into Keragon.
- Go to Authentications → Create New.
- Search for Spruce Health.
- Paste your API token and click Save.
Common Use Cases
-
Sync Contacts or Messages
Automatically keep patient records and demographic info synced between your EHR and Spruce. -
Sync Messages
Sync various types of content from Spruce, such as text messages, voicemails, call logs, and more directly to a patient’s chart or record in your EHR. -
Notify Teams When New Contacts Enter CRM
When a new contact or referral is added in your CRM, instantly push a message through Spruce to notify care coordinators or liaisons ensuring fast, personal outreach without manual tracking. -
Stream New Patient Intakes to Messaging Queue
When a patient completes an online intake form, automatically post the record into a shared coordination sheet and trigger a welcome message via Spruce. This keeps care teams in sync and ensures patients are greeted and guided promptly. -
Send Payment Confirmations via Secure Messaging
When a payment is completed through your integrated billing platform, enrich the event with patient info and automatically send a confirmation or receipt through Spruce. This improves transparency and reduces inbound questions.
Explore additional use cases here.
Common categories of connected tools include:
- Electronic Health Records (EHRs)
- CRM and referral management systems
- Online forms and intake tools
- Billing and payment systems
- Scheduling tools
- Insurance & eligibility platforms
- Reporting and analytics tools
You can browse all supported integrations here.
Security & Compliance
- Keragon is HIPAA-compliant and SOC2 Type II certified
- All plans include a Business Associate Agreement (BAA)
Resources
Frequently Asked Questions
What is Keragon and how does it work with Spruce?
Keragon is a no-code healthcare automation platform. The Keragon-Spruce integration lets Spruce events automatically trigger actions in your EHR or other tools without any coding.
What systems can I connect to Spruce using Keragon?
Keragon supports connections to many EHRs and practice management systems. See Keragon's documentation for the full list of supported integrations.
Do I need a developer to set up the Keragon-Spruce integration?
No. Keragon is designed for no-code setup so clinical and administrative staff can build automations without engineering support.